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Important information, frequently asked questions and terms and conditions page


Coverage and Timings

Our normal full day coverage starts from bridal preparations , this would normally be approx 1-2 hours prior to leaving for ceremony to allow us to capture makeup / final touches , dress being put on and bridesmaids family naturally as the day begins. In cases where travel betweeen the houses is possible we can also cover the grooms preparations if wished. We would continue through the day as far as just after the first dance where the day for us is complete. If during the long days of the summer months you decide on fireworks or lanterns etc for very late at night and it runs after your first dance we can arrange additional coverage for that with you just let us know.

During mealtimes we gratefully accept any offer of food from yourselves or the venue , if this is not possible we will make our own arrangements but may have to leave the venue for a short time to do so. Please remember in some cases including travel our day is 12 hours long so we will need to take a break !

We will obviously take the necessary formal photos of you and your family and to do this will supply you with a section on the checklist asking for a shot list which we recommend to be no longer than 10-15 shots long for after the ceremony, further shots can be take later in the day too to split it up and save people being stood around too long. We will also ask for a couple of organizers ( once from each family ) to round up guests to ensure things run smoothly and the shots are covered.


Weather !

We are used to the English weather and have taken photographs in everything from fog and blizzards to blistering sunshine and will be happy to advise on the best courses of action during the day for you to make the most out of the weather should it be less than favorable. We do have wedding Umbrellas and would also suggest some nice wedding wellies for winter or times when the ground may be very wet or muddy ! And a top coat or cover for the bride if it will be cold. In our experience it never rains for a full day and there are always breaks in bad weather so it is simply a case of being well organised and using the time to the best advantage and also getting some creative shots ( think singing in the rain and snowball fights ! ) Most venues have places where photography is fine inside too and we will check on the best locations for indoor formal shots if they are needed.


Editing and Supply of Images

With two photographers on a full day we would expect roughly 600-700+ final edited shots which we supply to you copyright free on USB in high res Jpeg format, this can be used by yourselves to print anything you like pretty much to any size you want A4 / A3 / A2 / A1 etc, the USB sticks are professional quality not cheap wooden boxes etc and are secured to prevent accident erasing or spread of viruses from machine to machine

Edited images online gallery and disk are normally ready within 4-6 weeks of the date depending on the time of year, we take time with editing and spend around a week from start to finish on each set of photos - however in peak season it sometimes takes longer and can be up to 6-8 weeks

Copyright Free is a general term used to describe the use of the images by the client ie there is no copyright logo on the images , in legal terms the photographer retains the copyright but licencses the client to print the images or use them for their own purposes as long as it is not used commercially or given to other companies without our authorisation.

We will supply you with a disk of the final edited images in full resolution without copyright marks or logos for your own use around 6-8 weeks after the wedding, also on the disk will be a facebook and supplier optimized gallery which has our logos and can be used online and given to other suppliers etc. With the disk will also be a certificate authorising you to use the images to print for yourselves in case you are questioned in any of the major supermarkets etc


Online Gallery

This will normally be the first stage in your photos being shown via a password protected online gallery which we will host online for 12 months for you and your relatives / friends to see. The online images are compressed to fit on the internet and are not representative of the final quality of the images supplied on disk.



Photography as an art form requires the photographer to be profficient in the use of may peices of equipment , and all photographers differ in the makes and types of equipment they use , we personally use Canon 5Dmk3 cameras with a range of professional L lenses ranging from Ultra Low Light lenses for non flash use in church etc , to telephoto lenses for long distance capture of natural shots. We have two camera bodies and lenses in use in case of breakdowns. Occasionally we may use additional lighting set ups if necessary for indoor shots in bad weather etc



We use the Italian Graphi Studio company for our albums and only supply albums to our own clients, we cannot make albums for other clients or photographers. The normal turnaround time for albums is around 6 weeks from receiving the final proof and sending. There may be a postal charge if your album needs to be posted in the UK or abroad please check with us for details. For accounting and logisitical reasons we will allow a maximum of 18months from the date of receiving the photos to order and finalise any Albums / Products within the purchased package price.


Booking and Payment

To book our services normally requires a non-refundable retainer of 200 payable by bank transfer or cash, if you wish to meet and look at albums prior to the event we do offer a pre-wedding meeting and shoot which can take place at an agreed venue and date, this is normally 100 for an hour depending on location. .We do not however offer meetings prior to booking and placing a deposit as standard as our time is limited. Please CONTACT US here to book your wedding or a pre-shoot/meet.

Final payments are due 28 days prior to the event and we will send you an invoice around then including any balances travel costs etc and requesting any information we need. Failure to pay the balance in the time period without prior agreement can result in the date being re-opened, further charges or in extreme cases court action and without payment we are released from any commitment to photograph the event in the contract.

PLEASE NOTE - We are no longer accepting cheques as payment


Photography by Guests and Videography

There are no problems with us allowing guests to take photos and we encourage it during the day as it all adds to your memories. There are occasions during the day especially during set shots and ceremonies where we may need to ask people to wait whilst we do our work to prevent spoiling the images and on the odd occasion if we feel the quality of our work is being hampered by a guest or relative getting a little over enthusiastic we would have a polite word as after all we want the best for you on the day !

As far as videography we goes we can happily recommend Videographers we have worked with who wont spoil the whole natural and candid approach we have to our work, there are also those who might so we would ask you let us know if you are booking a pro videographer so we can liase with them or ask us for a recommend , in the case of guests the same applies if you have someone taking video for you we will talk with them so there are no crossed wires and everything runs smoothly.


Pre-Wedding Shoots

We are happy to organize a pre-wed shoot with you and will price this depending on the location and travelling distance on average around 100 , A pre wedding shoot is simply a relaxed look around your venue and a chance to get to know us and being photographed better , the shots can be supplied on disk with your final disks , or used for a frame or printed for the wedding day just ask us for what you require. Pre-wed shoots will be organised at a time of day that suits yourselves but due to our work cannot take place on friday saturday or sunday


Cancellations and Date Changes

In the event of your venue cancelling or date changes we will do our best to accomodate any changes please give us as much notice as possible. If you decide to cancel your wedding photography then you automatically forfeit your deposit and we reserve the right to charge a fee to recoup our losses dependant upon the situation as we may not be able to rebook the date. Each situation would be dealt with on an individual basis and we will investigate any information we are given to come to an honest and fair solution. In any event of cancellations or changes please contact us asap so we can make necessary arrangements.

Cancellation Fees

Within 1 month ( 30 days ) of Wedding - 75% of total cost of wedding package minus retainer paid

Within 3 months ( 90 days ) of Wedding - 50% of total cost of wedding package minus retainer paid

Earlier than 3 months of Wedding - 20% of total cost of wedding package minus retainer paid

Please note : Receipt of retainer acts as a legally binding contract between parties and in the case of cancellations without notification we will take court action to recover our costs if necessary. It is not a legal necessity to have signed contracts in cases where a retainer has been paid and accepted.